At Instant Treyday Twin Clothing (“TWIN”), we’re committed to getting your order to you quickly and securely. Please read our shipping policy before placing your order.

​

1. Processing Time

• Orders are processed within 2–4 business days after payment is confirmed.

• Orders are not shipped or delivered on weekends or holidays.

• During high-volume drops or promotions, processing may take longer.

​

2. Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout.

• Standard shipping (U.S.): 3–7 business days after processing.

• Expedited shipping options may be available at checkout.

• International shipping: Delivery times vary by country (typically 7–21 business days).

Note: Delivery delays can occasionally occur due to carrier issues or customs.

​

3. Shipment Confirmation & Order Tracking

• You will receive a shipping confirmation email with tracking number once your order has shipped.

• Tracking will be active within 24–48 hours.

​

4. Customs, Duties & Taxes (International Orders)

• Customers are responsible for any customs duties, taxes, or import fees.

• TWIN is not responsible for delays caused by customs.

​

5. Lost, Stolen, or Damaged Packages

• TWIN is not liable for lost or stolen packages once they are in the carrier’s possession.

• If your package is lost or arrives damaged, please file a claim directly with the carrier and contact us so we can assist.​

​

6. Incorrect Address Policy

• Please ensure your shipping address is correct before checkout.

• If a package is returned due to an incorrect or incomplete address, the customer is responsible for additional shipping charges.

​​

7. Contact

If you have any questions about your order, email us at:

 

​